Maybe you want to have everything clear before booking or maybe you have to cancel. In any case, here we explain the cancellation policy of your accommodation.
Before booking, make sure you agree with the cancellation policy. Book Apartments does not cover cancellations due to COVID-19 or travel problems related to this disease.
- Cancellations made before 30 days of arrival: Full refund
- If you book less than 30 days before arrival and cancel at least 14 days before the start of your stay: Full refund
- Up to 7 days before arrival: 50% refund
- When less time is left: No refund, but you can use the payment made on future bookings for 12 months
Cancellation deadlines and refunds
The times and dates shown in the cancellation policies refer to the time zone where the accommodation is located. With that in mind, the time limit to cancel and receive a refund will be based on the host’s stated arrival time. If you have not set a check-in time, the cut-off time will be 15:00.
Remember that the amount of the refund will never be more than the total amount you have paid at the time of cancellation.